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Connecting and Empowering

Worldwide BPOs, Contact Centers, Teleservices, and Enterprises to achieve excellence!

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EMERGE isn’t just a group, it’s a collective aimed at excellence

Whether you’re a teleservice, BPO, or enterprise contact center, you'll have opportunities to connect with peers, solution providers, and industry advocacy groups worldwide to exchange ideas and establish best practices. Ultimately, the goal is to help you improve workforce performance, enhance customer loyalty and satisfaction, and boost business productivity.

EMERGE will offer its members a comprehensive range of benefits, all designed to enhance operations and drive excellence:

  • Optimized communication and collaboration venues to engagement with subject matter experts and industry leaders

  • Dissemination of AI-driven knowledge and actionable insights

  • Implementation of best practices

  • Effectiveness tracking and assessment

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OnviSource and its parent company, Omvix, announce the formation of the EMERGE Global Member Association for Excellence

About the event


The EMERGE Vision

To empower contact centers and enterprises worldwide to achieve transformational excellence in workforce performance, customer satisfaction, and business productivity.

EMERGE is poised to make a significant global impact. By joining EMERGE, members become integral parts of a global community, driving excellence in contact centers and enterprises and making a difference on a global scale.


EMERGE will consist of tailored forums aligned with BPOs, contact centers, enterprises, TAS, and teleservice organizations to connect peers and exchange and establish ideas and best practices on a global basis.


Cross-industry events, webinars, and business insight programs will standardize excellence across workforce performance, engagement, and experience - customer experience, retention and loyalty – business productivity and automation - regulatory and compliance - and other key topics.


EMERGE will provide global members with opportunities to unify products from various vendors to eliminate siloed solutions, identify growth opportunities, and protect their business and industry with support from advocacy groups.

Our Board

Our Board

Executive Advisory Board

Our Board

Member Advisory Board


Stay informed and receive updates on our cross-industry programs and initiatives by providing your email address below. Or use the full contact form to register for EMERGE.

Thank You for Joining!

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Register for EMERGE

Sign up to become a part of our collective for achieving EXCELLENCE.

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