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From Workforce Performance Improvement to Hyper Performance in the Contact Center
Hyper performance is about pushing the boundaries of what a contact center can achieve. It’s a state of excellence.
Heather Turbeville
Aug 23, 20244 min read
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Mastering Organic Growth: The Win-Away Strategy for Business Success Using Hyper-Performance Principles
Dive into key concepts of win-away growth, examine why some companies struggle to compete, and explore the principles of hyper-performance.
Ray Naeini
Aug 2, 20245 min read
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